All orders can take up to 21 working days to make and ship. But is often a lot quicker.

If three weeks have passed and you have not received your order or a message from us, then please contact us so we can track/update you on your order.

Please note that all orders are sent signed for so proof of postage is obtained. In no circumstances will a refund be issued for a lost parcel unless this is granted by Royal Mail.


We do not accept returns/provide refunds unless faulty.

All spellings for personalised items will be as given. These are case sensitive.

We do not accept order cancellations, but we can make adjustments to orders placed within 48 hours of the order being placed.

If you have any questions about any of our policies please don't hesitate to contact us.



All information and images supplied to us are of the highest importance and are secured appropriately.

We only keep your details for the purpose of your order, under no circumstances will your details ever be shared with 3rd parties


- Credit / Debit Cards